Codership offers 8/5 and 24/7 support to keep your Galera Cluster installation up and running.
Our support staff consists of the core developers of Galera technology, thus we’re able to pinpoint any problem and propose quickly and efficiently the correct resolution.
“We could not be happier with the product and the support provided by the Codership staff. Itʼs just great and we encourage everyone to try it and use it. We love Galera Cluster and we invite anyone who is interested to check out our implementation.” MercadoLibre, the largest e-commerce ecosystem in Latin America who provides an on-line trading platform in which over 100 million consumers use to buy and sell.
The 8/5 and 24/7 annual Galera support subscription includes:
- Unlimited support tickets
- Hot bug fixes
- Security releases
- New Releases of the software
- Contact by email, skype or telephone
- Remote system login
- Named support contacts (Galera developers)
- Zendesk support portal and ticket management
- 8-hour response time for 8/5
- 4-hour response time for 24/7
Pricing, for price inquiries
Our Galera experts have years of hands-on experience with database replication and clustering, both in development and management. Putting our expertise to use will help you to avoid trial and error, to save time and money, as well as help you to make the right choices at any given during your project. We will happily work on both short-term and demanding long-term consulting assignments – your needs will dictate our method.
Method of consulting
Consulting is done remotely, if not agreed to be performed on-site. For on-site assignments, travel and accomodation expenses are charged in addition.
Galera Evaluation Services
Work with us to test your multi-master set up either in a LAN/WAN environment or as a cloud based installation. We will help you to verify your architecture design, replication robustness and service availability, load balancing and application performance, back-up strategies, disaster recovery and upgrade plans in a ”real world” test. We can also review your application for ensuring proper and optimized clustering usage.
Proof-of-concept consulting can be 1 day assignments or extended, depending on your needs.
Galera Implementation Services and Training
Engage our experts to install and configure Galera for you. We’ll save you time and and to make sure your Galera Cluster is set up properly for production and application usage. Installation and configuration can be performed efficiently through remote site visit. We can help you to upgrade your Galera installation to a new release or to migrate from some other replication solution to Galera. We’ll provide quidance for how to use and manage Galera, and training on Galera best practices.
Implementation consulting and training can be a 1 day assignment or extended, depending on your needs.
Galera Integration Services
If you are looking to integrate Galera into your replication framework, we can provide full integration and help with:
- Assessing requirements and advising on the suitability of our products for particular application.
- Planning and configuring the cluster with regards to specific needs.
- Refactoring applications to improve the cluster efficiency.
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